Because chemical safety is built on trust…
MSDS-Europe – Customer Support Program
We believe that high quality service in the field of chemical safety can only be achieved with close and good communication links. The organizational culture of ToxInfo have been defined by customer-driven thinking and as a result, we created our Customer Support Program so that every customer can enjoy the provided long-term benefits. The support of the service provider cannot be finished by delivering the order.
By appointing a personal contact person, we are establishing a more efficient, future cooperation and we can provide a higher quality support in the field of chemical safety.
Conditions of Key Client Status
Regardless of the threshold limit, after the second collaboration we appoint a personal contact person for the customer. The contact person will contact the client so that later on every issue related to chemical safety can be directly managed through the given contact information.
Long term cooperation for chemical safety…
The quantity discounts related to the creation and translation of safety data sheets will not be solely available for one-time order but, in case of contracting, it can be claimed for monthly or quarterly ordered safety data sheets as well.