{"id":24823,"date":"2021-03-03T10:33:52","date_gmt":"2021-03-03T10:33:52","guid":{"rendered":"https:\/\/www.msds-europe.com\/?page_id=24823"},"modified":"2026-02-18T14:17:17","modified_gmt":"2026-02-18T14:17:17","slug":"programul-de-asistenta-pentru-clienti","status":"publish","type":"page","link":"https:\/\/www.msds-europe.com\/ro\/programul-de-asistenta-pentru-clienti\/","title":{"rendered":"Programul de asisten\u021b\u0103 pentru clien\u021bi MSDS-Europe"},"content":{"rendered":"<p style=\"text-align: justify;\"><em>pentru c\u0103 siguran\u021ba chimic\u0103 se bazeaz\u0103 pe \u00eencredere\u2026<\/em><\/p>\n<p style=\"text-align: right;\"><em><a href=\"https:\/\/www.msds-europe.com\/ro\/\">MSDS-Europe<\/a> \u2013 Programul de asisten\u021b\u0103 pentru clien\u021bi<\/em><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-medium wp-image-24826 alignright\" src=\"https:\/\/www.msds-europe.com\/wp-content\/uploads\/2021\/03\/Programul-de-asistenta-pentru-clienti-MSDS-Europe-300x268.jpg\" alt=\"\" width=\"300\" height=\"268\" srcset=\"https:\/\/www.msds-europe.com\/wp-content\/uploads\/2021\/03\/Programul-de-asistenta-pentru-clienti-MSDS-Europe-300x268.jpg 300w, https:\/\/www.msds-europe.com\/wp-content\/uploads\/2021\/03\/Programul-de-asistenta-pentru-clienti-MSDS-Europe.jpg 586w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>&nbsp;<\/p>\n<h2 style=\"text-align: justify;\"><span style=\"color: #333333;\">Scopul programului nostru de asisten\u021b\u0103 pentru clien\u021bi<\/span><\/h2>\n<p style=\"text-align: justify;\">Credem c\u0103 serviciile de \u00eenalt\u0103 calitate \u00een domeniul siguran\u021bei chimice pot fi realizate numai printr-un contact str\u00e2ns \u0219i o comunicare eficient\u0103. Ca rezultat al mentalit\u0103\u021bii centrate pe client, care a definit \u00eentotdeauna cultura corporativ\u0103 a companiei MSDS-Europe, am creat Programul nostru de asisten\u021b\u0103 pentru clien\u021bi, pentru a asigura tuturor clien\u021bilor no\u0219tri beneficii pe termen lung. Din partea furnizorului de servicii, asisten\u021ba nu se \u00eencheie odat\u0103 cu finalizarea unei comenzi.<\/p>\n<p>&nbsp;<\/p>\n<h2 style=\"text-align: justify;\">Statutul de Client Cheie<\/h2>\n<p style=\"text-align: justify;\">Prin desemnarea unei persoane de contact dedicate, vom face cooperarea noastr\u0103 viitoare mai eficient\u0103 \u0219i v\u0103 vom oferi o asisten\u021b\u0103 de calitate superioar\u0103 \u00een domeniul siguran\u021bei chimice.<\/p>\n<p>&nbsp;<\/p>\n<h3 style=\"text-align: justify;\">Avantajele oferite de persoana de contact dedicat\u0103<\/h3>\n<ul>\n<li style=\"text-align: justify;\">\u00cen cazul unei \u00eentreb\u0103ri de specialitate, persoana dvs. de contact v\u0103 va oferi r\u0103spunsul<\/li>\n<li style=\"text-align: justify;\">\u00centregul proces de comand\u0103 este gestionat de o singur\u0103 persoan\u0103, care v\u0103 poate informa oric\u00e2nd despre stadiul curent<\/li>\n<li style=\"text-align: justify;\">Persoana dvs. de contact v\u0103 poate oferi recomand\u0103ri personalizate<\/li>\n<li style=\"text-align: justify;\">\u00cendeplinirea comenzilor este adaptat\u0103 cerin\u021belor dumneavoastr\u0103<\/li>\n<li style=\"text-align: justify;\">Asisten\u021b\u0103 administrativ\u0103 chiar \u0219i \u00een etapa de preg\u0103tire a comenzii (de exemplu, compararea fi\u0219elor cu date de securitate existente \u0219i a proiectelor de etichet\u0103 cu portofoliul de produse)<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3 style=\"text-align: justify;\">Plat\u0103 am\u00e2nat\u0103<\/h3>\n<ul>\n<li style=\"text-align: justify;\">\u00cen loc de o factur\u0103 pro-forma, este suficient s\u0103 pl\u0103ti\u021bi dup\u0103 finalizarea comenzii<\/li>\n<li style=\"text-align: justify;\">Termen de plat\u0103 personalizat<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3 style=\"text-align: justify;\">Garan\u021bie de pre\u021b<\/h3>\n<ul>\n<li style=\"text-align: justify;\">La cerere, garant\u0103m pre\u021burile noastre \u00eentr-un contract-cadru pentru clien\u021bii no\u0219tri cheie, care asigur\u0103 pre\u021buri neschimbate \u0219i reduceri de cantitate pe parcursul \u00eentregului an.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3 style=\"text-align: justify;\">Proces rapid de comand\u0103<\/h3>\n<ul>\n<li style=\"text-align: justify;\">\u00cen loc s\u0103 completa\u021bi formularul obi\u0219nuit de comand\u0103, trebuie furnizate doar datele esen\u021biale, relevante din punct de vedere tehnic, pentru produsele vizate \u2013 acestea sunt suficiente pentru \u00eendeplinirea comenzii.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p style=\"text-align: justify;\"><strong>Condi\u021biile statutului de Client Cheie<\/strong><\/p>\n<p style=\"text-align: justify;\">Indiferent de limitele financiare, \u00een cazul unei comenzi repetate desemn\u0103m o persoan\u0103 de contact dedicat\u0103. Persoana dvs. de contact va lua leg\u0103tura cu dvs., iar pe viitor v\u0103 ve\u021bi putea ocupa mai u\u0219or de aspectele legate de siguran\u021ba chimic\u0103.<\/p>\n<p>&nbsp;<\/p>\n<h2 style=\"text-align: justify;\">Reduceri de cantitate dac\u0103 ave\u021bi planuri pe termen lung<\/h2>\n<p style=\"text-align: justify;\"><em>Cooperare pe termen lung pentru siguran\u021ba chimic\u0103<\/em><\/p>\n<p style=\"text-align: justify;\">\u00cen timpul elabor\u0103rii sau traducerii fi\u0219elor cu date de securitate, v\u0103 oferim reduceri de cantitate nu doar \u00een cazul unei comenzi unice, ci, dup\u0103 contractare, \u0219i pentru fi\u0219ele cu date de securitate comandate la intervale lunare sau trimestriale.<\/p>\n<p style=\"text-align: right;\"><a href=\"https:\/\/www.msds-europe.com\/ro\/fisa-cu-date-de-securitate-contract\/\"><em>Informa\u021bii suplimentare<\/em><\/a><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>pentru c\u0103 siguran\u021ba chimic\u0103 se bazeaz\u0103 pe \u00eencredere\u2026 MSDS-Europe \u2013 Programul de asisten\u021b\u0103 pentru clien\u021bi &nbsp; Scopul programului nostru de asisten\u021b\u0103 pentru clien\u021bi Credem c\u0103 serviciile de \u00eenalt\u0103 calitate \u00een domeniul siguran\u021bei chimice pot fi realizate numai printr-un contact str\u00e2ns \u0219i o comunicare eficient\u0103. Ca rezultat al mentalit\u0103\u021bii centrate pe&#8230;<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"tags":[],"class_list":["post-24823","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Programul de asisten\u021b\u0103 pentru clien\u021bi MSDS-Europe<\/title>\n<meta name=\"description\" content=\"Asisten\u021b\u0103 pentru clien\u021bi MSDS-Europe, pentru o experien\u021b\u0103 de servicii de cea mai \u00eenalt\u0103 calitate pentru clien\u021bii no\u0219tri.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.msds-europe.com\/ro\/programul-de-asistenta-pentru-clienti\/\" \/>\n<meta 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